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Terms and Conditions
1. Introduction
2. Mode of conclusion of the contract
3. Prices and terms of payment
4. Mode of payment
5. Transport and Deliveries
6. The right of ownership and transfer of risk of deterioration of the asset
7. Right of withdrawal
8. Acceptance, warranty and refunds
9. Obligations of the Customer
10. The processing of personal data
11. Jurisdiction and applicable law

1. Introduction
The present General Conditions of Sale (hereinafter General Conditions ) govern the sale of products (hereinafter the Seller) using only the technology of distance communication (Internet, telephone, fax). All contracts entered into to purchase products through the site www.newgardenstore.eu following the procedures described above (online or by phone), between the Seller and the buyers (the Customers) will be governed by these General terms and Conditions, which form an integral and substantial part of same.

2. Mode of conclusion of the contract
The information contained on the site www.newgardenstore.eu should not be considered offers: they are simply an invitation to offer.
The purchase (order) is made by You when sending the form containing the characteristics of the goods, the price, mode of payment and terms of delivery (the order form).
once you finally sent the order form, displays a summary page of the order and sent an e-mail confirming receipt of your order containing all the information necessary to complete the purchase.
All orders are subject to acceptance by the Seller that reserves the right, at its sole option, the right to cancel any order:
- in the case of clerical errors associated with the Customer's order or with the information sent by the Customer through the site www.newgardenstore.eu in cases where the Customer does not meet the General Conditions of Sale listed in this document.
- for each order placed suwww.newgardenstore.eu will be issued with a tax receipt, a copy of which will be included in the shipment. If you need invoice, you must notify us through the platform of contact, or by writing to the address info@newgardensas.it the first to proceed to the payment of the order. For the issuance of the invoice, authentic information provided by the Customer at the time of the order. No variation in invoice will be possible after the issuance of the same.

3. Prices and terms of payment
The selling prices of Products, which do not constitute an offer to the public pursuant to art. 1336 Cod. civ., the shipping costs and payments will be those chosen by the customer site www.newgardenstore.eu at the time of submission of the order.
The Customer shall immediately notify the Seller of any error or omission of any kind in payment terms and prices, contained in the order summary page and/or in the e-mail confirmation of the order.
the Seller reserves The right to change the prices published on this site at any time.
the prices of The products published from time to time cancel and replace the previous ones and are subject to actual availability of the products.
The Seller also reserves the right to change the payment terms at any time when, in his opinion, the financial conditions of the Customer, the records of previous payments or the nature of its relationship with the Seller, suggesting these changes.

4. Mode of payment
The Customer undertakes to pay the price of the products ordered using the payment methods specified on www.newgardenstore.eu

5. Transport and Delivery
The Products are delivered in accordance with the procedures specified in the site www.newgardenstore.eu as determined by the Customer at the time of submission of the order. The transport costs are borne by the Customer.
The terms of delivery indicated in the transport conditions of the site www.newgardenstore.eu they are not binding nor in Italy nor abroad. They simply indicate the period of time that is assumed to be normally required to deliver the goods from the time of the courier delivery charge.

6. The right of ownership and transfer of risk of deterioration of the asset
The right of ownership of the Products passes to the Customer after full payment of the products or their delivery, if this is last. The risk of rupture and/or deterioration of the Products passes to the Customer at the time of delivery of the goods to the carrier.

7. Right of withdrawal
purchases made on our website are subject to the discipline of D. Lgs n. 185 of the 22-05-1999, dictated in respect of distance contracts, in the case in which the delivery of the goods takes place at the domicile of the purchaser, as such purchases are perfected outside the business premises. The customer may then exercise the right of withdrawal by returning the goods and obtaining the reimbursement of any such material.
What to do to exercise the right of withdrawal:
- To obtain the refund, the customer must notify us within 14 days from the date of receipt of the goods to want to exercise the right of withdrawal, to the email address silvia@newgardensas.it , must also be indicated the reasons for willingness to return, the list of materials to be returned, the mode of refund (paypal, postepay or bank transfer).
- Upon agreement, the client must return, at their own expense within 14 days of the material in the original condition, through a courier service or a parcel traceable (parcels sent cash on delivery, carriage paid or carriage forward will not be accepted).

-The refund will be paid only for the goods (shipping costs not included), and according to the methods agreed within 5 days from the date of receipt of the returned package.

Shipping Address:
  • NewGarden S.a.s. di Prini Lorenzo & C.
  • Via Vallicella N° 145
  • Ficarolo (Ro) 45036
  • Phone number :0425 727520

8. Acceptance, warranty and refunds
The products will be deemed accepted by Customer at the time of their delivery. Except in the case where the Client exercises the right of withdrawal referred to in art. 8 above, such acceptance is presumed until the Customer informs the Seller, in the shortest possible time. The goods always travel at the total risk of the recipient. Any damage due to transport must be reported to the carrier and will be charged to the New Garden sas (except in the case of insured shipping).The signaling of the goods are faulty or do not comply with the order paid must be made by phone at no. 0425 727520 or via mail at the address info@newgardensas.it possibly enclosing photos of the articles on the subject. Following such communication, the Seller will contact promptly the customer and will provide, as available, to replace defective products or refund the amount paid by the Customer for their purchase. In cases where the application of safeguards providing for the return of the product, the product must be returned by Customer in its original packaging, complete in all its parts (including packaging and any documentation and accessory equipment, consumables intact, manuals, cables, etc..) to limit damage to the original package, we recommend, when possible, to enter into a second box; should be avoided in all cases affixing labels or adhesive tapes directly on the original packaging of the product.

The Seller has the right to test the Products at the time of their return and to charge the Customer for any cost incurred by the Seller in the event of a false declaration of inoperability or defective products. The return of products purchased through special offers or promotions, or as part of a package of products may be subject to specific conditions, as described in the same or otherwise communicated to the Customer. No refund is allowed for individual products purchased inoperative as part of a package, but Seller may, alternatively:
1) replace that single product,
2) to demand the return of the entire package of products and refund the amount paid by Customer for the purchase of the same package.
the Seller reserves The right to seek reimbursement of any promotional discount on Products other than those purchased by the Customer defective when such discounts have been granted on the purchase of the Product, that was returned and the price of which was reimbursed by the Seller.
No damage can be requested from the Seller for any delays in repairs or replacements.

9. Obligations of the Customer
The Customer undertakes, once the purchase procedure provided by the site www.newgardenstore.eu to provide print and keep these general conditions, and information contained on the site www.newgardenstore.eu dedicated to information on how to purchase, pursuant to and by effect of articles. 3 and 4 of D. Lgs. no. 185/99.

10. The processing of personal data
Information pursuant to and by effect of art. 13 of the D. Lgs. 196 of 30 June 2003 Code regarding the protection of personal data.
The data is stored and used exclusively in the business relationship, direct or administration of Customers and Suppliers, management of contracts, orders, arrivals, invoices, fulfilment of accounting and tax obligations, etc., The processing is carried out in such a way as to ensure the security and confidentiality of the data.

in order To participate in promotions, the user can provide us with photos and articles, with the sending, by tacit consent, she becomes responsible of the properties of the above materials, by declaring that they are his property and/or the fruit of his genius, accepting any civil and criminal liability if it did not correspond to the true and raising New Garden sas from any liability arising from the disclosure of the aforesaid material.

11. Jurisdiction and applicable law
Any dispute regarding the application, execution, interpretation and violation of purchasing contracts concluded on-line via the web site www.newgardenstore.eu is subject to Italian jurisdiction. The present general conditions are governed by Italian law and are reported, although not expressly provided herein, to the D. Lgs. no. 50/92 to D. Lgs. no. 185/99.

Important Note: this revision of The General Conditions, namely that at the time of signing by the Customer of the order, regulate the order; the Customer is therefore requested to print and keep a copy of these Terms for future reference.
pursuant to and for the effects of articles. 1341 and 1342 of the Italian Civil Code, the Customer declares to have carefully read and understood and accept the General terms and Conditions of sale listed above.